The Sextant Group is consultants offering audio visual (AV), IT infrastructure, physical security & surveillance,architectural acoustics, noise & vibration control services.  Located in Atlanta GA, Dallas TX, Phoenix AZ, Pittsburgh PA.
 

 


 
 
STANDARDS OF EXCELLENCE

For over 30 years, InfoComm International has offered certification programs to establish and maintain widespread credibility for the AV industry and the professionals who perform the work. Certified AudioVisual Solutions Provider (CAVSP) certification is awarded to those firms that have demonstrated their commitment to professional excellence. Companies can achieve Basic, Silver or Gold CAVSP levels based on the proportion of personnel who earn General or Specialized individual certification.

The Sextant Group is distinguished as the only technology consulting firm in the AV industry with four offices achieving InfoComm International’s Gold or Silver Certified AudioVisual Solutions Provider (CAVSP) level.

As an AVSP who accepts these standards, The Sextant Group stands behind the ideals that the audiovisual industry demonstrates every day. Likewise, end users can be confident they have chosen to work with an AVolved company who is committed to these Ten Standards of Excellence:

COMPLETE SOLUTIONS
The AV Solutions Provider (AVSP) works to provide a comprehensive AV system that meets the clients' needs.

INFORMED ADVICE
The AVSP pursues a collaborative relationship with the client to understand the needs and recommend solutions to achieve complete customer satisfaction.

BEST VALUE
The AVSP seeks to give the client the best possible value and return on investment.

ON-GOING TECHNICAL SUPPORT
The AVSP provides on-going support for the AV system through warranty and maintenance programs to ensure the system's usability and the client's satisfaction.

SYSTEMS COMPATIBILITY
The AVSP designs or provides a seamless operational interface for components used in a rental environment or permanent installation to create a stable and viable system.

SCALABILITY
The AVSP designs and integrates AV systems that promote ease-of-use, long-term cost-effectiveness and upgradeability.

CLEAR SCOPE OF WORK
The AVSP specifies in the proposal and quotation all the necessary components and services required to create the AV system and clearly calls out and discusses any exceptions.

APPROPRIATE DOCUMENTATION
The AVSP provides appropriate and complete documentation of the system as specified in the vendor's proposal and quotation or the consultant's specification.

EXPERT TECHNICAL STAFF
AVSP staff are in programs to become industry certified, to maintain their certification and to keep current on new developments in AV technology.

TRAINING SUPPORT
The AVSP is a source of professional training services to help the client become proficient in using AV technologies and systems and to advance their communications goals.

The Standards of Excellence represent the ideals that AV professionals aspire to every day in their business. They serve as a guidepost for AV solutions providers (AVSPs) who place the customer first and offer quality AV products, services and systems.